Our Staff

Mountain West IRA – Staff

The prestigious American Bankers Association®, which actively interacts with the financial and banking industry on laws, education, and enforcement of IRS and FDIC rules, has a professional certification education program that is second to none. This program is called the Institute of Certified Bankers. The Institute trains, runs examination, and demands the highest standards of continuing education in the banking industry. Their goal and the goal of Mountain West IRA is to assure both our current and potential clients that they are working with the most experienced, qualified, and ethical IRA officers and administrators in our business. ICB certifications are a vital component of that commitment. The Certified IRA Services Professional (CISP) is a program that demands a minimum of 3 years of working with clients in the IRA industry. The candidate must complete hours of training and extensive testing, and receive the recommendation and endorsement of a current CISP. No certification programs are more rigorous or more respected than those developed by the ABA Institute of Certified Bankers.

Mountain West IRA now has four (4) designated CISPs, Jon A. Galane, Karen Georgeson, Megan Galane, and Diana Hoff which demonstrates that we are up to date on industry laws and regulations and give our clients peace of mind that they are getting the most accurate and up-to-date information. Our continuing education also creates a measurable benchmark for our development as a superior IRA administrator. Through our commitment to the CISP program we further provide an objective measure of competence, dedication, and superior service for our clients.


Jon Galane, CISP

Jon A. Galane, CISP has been in the financial planning and investment business for over 32 years and held several National Association of Securities Dealers licenses including Broker/Dealer Supervisor and Licensed Investment Advisor. During his career, he has been a top producing investment advisor with Morgan Stanley, earning the title Vice President, and was the well-respected sales manager of the Las Vegas Complex. As a successful professional business person he was recognized in the 2002 edition of the National Register’s “Who’s Who, Executives and Professionals” and the 2011 Heritage “Who’s Who” register.

Jon is currently a member of the American Banking Association and Institute of Certified Bankers as a Certified IRA Services Professional (CISP). Jon is also a nationally recognized speaker on self-directed IRAs, real estate investing, and economic strategies. His accolades include speaking with: Lee Arnold, Robert Shemin, New York Times and Wall Street Journal bestselling author of 13 books and real estate investment mogul Ron LeGrand, Tom DiAgostino, and many others.

Jon is principal of Mountain West IRA, Inc. As a published author on self-direction using asset allocation and diversification, he coined the term “Alternative Asset Allocation Portfolio.” He has in the past hosted the radio show “How to Self-Direct Your Retirement”, the only show in the nation at the time on investing your retirement plans in real-estate related investments.

Mountain West IRA, Inc. has offices on both coasts in Boise, ID and Clearwater, FL, offering self-directed plan services to thousands of real estate and alternative asset investors nationwide.

Lisa Galane

Lisa Galane has over 20 years in the services industry with the last 12 directly related to financial services in the retirement planning field. Lisa joined Jon at Morgan Stanley in 1999 as an investment advisor and his partner. Over the years Lisa became an expert in back office client services, compliance and qualitative procedural analysis.

Lisa advanced to the back office investment advisory services of Wells Fargo Bank, leaving in 2006 to join Mountain West IRA, Inc. full-time. Lisa has spearheaded the growth and superb client services division of the company through her wealth of back office knowledge and superior client services procedures and background.

Management Team

Karen Georgeson, CISP
Director of Operations

Karen Georgeson, Director of Operations, is a member of the American Banking Association and Institute of Certified Bankers as a Certified IRA Services Professional (CISP). Karen became Mountain West IRA’s original employee in 2007 prior to returning to college to finish her degree. Karen received her Bachelor of Science degree in Natural Resource Ecology from the University of Idaho and worked as a field biologist and data management specialist before returning to the financial services industry with Mountain West IRA in 2012.

Karen provides training and coaching for our staff to ensure each team member has the knowledge and tools needed to carry out operational duties and ensure a positive experience for our clients. Karen is committed to our superior client services procedures and enjoys sharing these skills with the Mountain West IRA team.

Contact Karen Georgeson

Shelly Smith
Chief Financial Officer

Shelly Smith, Chief Financial Officer, has been with Mountain West IRA since June of 2008. She has over 15 years’ experience in business, finance and accounting. Shelly is responsible for accounts payable, human resources and general day-to-day fiscal operations of the company.  Outside work, Shelly’s passions are her husband and 4 daughters, all things Wonder Woman, gardening and a really good cup of coffee.

Contact Shelly Smith

Tammy Radetic
Human Resources Manager

Tammy Radetic, Human Resources Manager, a PHR-certified professional, has worked in a variety of organizations of all sizes and industries.  Her career started as a Sales Assistant with a Fortune 500 company; has taken her down an exciting, unconventional path around the U.S. as H.R. Manager/Recruiter for a Pre-Deployment Training contractor for the National Guard; and her most recent position was as a contracted solo practitioner for technology provider for the incarcerated.  Her diverse work experience, as well as being solution-oriented, has moved her forward in her career helping both employees and companies grow and achieve their goals.

Outside of work, Tammy likes to be with her husband in the unconfined space of the great outdoors whether it is relaxing in the backyard or enjoying a day drive to an undefined destination. 

Contact Tammy Radetic

Megan Galane, CISP
Director of Business Development

Megan Galane, Director of Business Development, is a member of the American Banking Association and Institute of Certified Bankers as a Certified IRA Services Professional (CISP). She moved to Clearwater, Florida from Salt Lake City, Utah after completing her Bachelors of Science in Exercise and Sport Science. In her free time, Megan enjoys all things real estate and soaking up the Florida sun with her dog Baby. Megan acts as a point person for potential clients, she also provides training to the Business Development Team to ensure a positive experience for potential clients and clients. She provides educational webinars and seminars, you can view our schedule here.

Contact Megan Galane


Accounts Receivable Team

Christina McCoubrey
Accounts Receivable Clerk

Christina McCoubrey, Accounts Receivable Clerk, joined the Mountain West IRA team in February 2020. She was born and raised in Idaho. Outside of work she enjoys time with her husband and son fishing, going on walks, watching football, or just hanging out. If not going outdoors, she loves to stay at home with her cats and dogs reading a good book or cross stitching.

Contact Christina McCoubrey


Asset Maintenance Team

Alex Nersveen
Director of Asset Maintenance

Alex Nersveen, Director of Asset Maintenance, was born and raised in Idaho and graduated from Boise State University in 2018 with a bachelor's degree in Linguistics.  She has worked in client service since high school and enjoys assisting clients and providing a great experience.  She loves being outdoors, watching movies, and spending time with friends and family.  With two dogs - a husky named Saber and a yellow lab, Lilah, you can always find Alex and her husband in the backyard playing fetch or cuddling with them on the couch.

Contact Alex Nersveen

Andrea Froehlke
Asset Maintenance Specialist

Andrea Froehlke, Asset Maintenance Specialist, joined the Mountain West IRA team in May of 2020. She grew up in Boise and has graduated from Illinois Wesleyan University. When not in the office, her interests include Shakespeare, cats, and fly fishing.

Contact Andrea Froehlke

Cindy Winston
Asset Maintenance Specialist

Cindy Winston, Asset Maintenance Specialist, was born in Idaho and moved to Washington state, only to return to her home in the summer of 2020.  She has been a Receptionist and worked in customer service for over 20 years and really enjoys working with people.  Outside of work, Cindy enjoys long walks and hikes with her dog Molly, and just generally being outdoors, or catching up on a good movie or book.  Hanging out with her boyfriend or family are her favorite ways to spend her time.

Contact Cindy Winston


Business Development Team

Diana Hoff, CISP
Business & Marketing Coordinator

Diana Hoff, Business and Marketing Coordinator, received her Bachelor’s Degree in Project Management from George Fox University. With over 30 years in customer service related positions, she loves the all the direct contact with Mountain West IRA clients. She can answer your questions, help you set up your new account and can guide you through the Transfer and Rollover process. Having used a computer since the early days of DOS many folks think she is a techie at heart. But don’t be surprised if you spot her and her daughter, in full Elizabethan garb at the next renaissance fair, shooting targets with an English longbow.

Contact Diana Hoff

Megan Brenneman
Assistant Director of Business Development

Megan Brenneman, Assistant Director of Business Development, has over 15 years customer service experience. She spent 8 years in the beauty industry, 2 of those years instructing students at a local beauty college. Megan truly enjoys helping clients with any issues or questions they may have. In her free time she enjoys watching Boise State football (GO BSU!), camping, riding her jet skis, fishing, and spending time with her family.

Contact Megan Brenneman

Jordan Jarvis
IRA Specialist

Jordan Jarvis has spent the last 5 years as a licensed real estate transaction coordinator, assisting clients through the residential sales/purchase process. As someone who identifies with the needs of clients, she is committed to high quality service that ensures an exceptional client experience. In her free time, she enjoys spending time with her toddler son, Nash and anything that is relaxing because #Momlife

Contact Jordan Jarvis

Compliance Team

Crystal Stoddard
Compliance Officer

Crystal Stoddard, Compliance Officer, has been with Mountain West IRA since May of 2016. She graduated from Boise State University in December 2015 with a Bachelor’s Degree in Accounting. She enjoys assisting clients with questions on their accounts, and walking them through different investment processes so that everything is done correctly. When she’s not working, she can be found curled up reading a book or doing one of her crafts if her son (Raiden) or Black Lab (Chewy) will let her.

Contact Crystal Stoddard

Amie Roper
Compliance Coordinator

Amie Roper, Compliance Coordinator, grew up in Baker City Oregon where she lived and loved the country life. She moved to Idaho in 2010 with her family to give them more opportunities. She has over 20 years of customer service with over 6 of them running her own business in the beauty industry. She loves to help people and strives to make everyone’s day just a little better. With 4 kids she is constantly on the go but she loves to be outdoors as much as possible to enjoy the beauty in nature. Family and friend gatherings make up much of her spare time but she still finds time for some music and a good book.

Contact Amie Roper

Jennaya Jennings
Compliance Coordinator

Jennaya Jennings, Compliance Coordinator, is currently working on her bachelor’s degree in applied mathematics.  In her free time she enjoys fishing, watching football, and going to concerts.

Contact Jennaya Jennings


Transactions Team

Raegan Rubio
Director of Transactions

Raegan Rubio, Director of Transactions, grew up in a small town in central Illinois. After high school she moved with her family to the Dominican Republic to serve those in need as missionaries. After a year, she moved to California. There she met her husband and has been happily married for three years. Raegan and her husband recently moved to Idaho and have been enjoying the cool weather. Raegan loves reading, music, movies, and art, as well as her cat, Bobbi, and new puppy, Watson.

Contact Raegan Rubio

Olivia Kuligowski
Transactions Coordinator

Olivia Kuligowski, Transactions Coordinator, joined the MWIRA team in August of 2020. Originally from Western Washington, she moved to Idaho five years ago to pursue a degree in Human Biology at Boise State University. After completing her Bachelors degree in 2018, she decided to stay in Idaho as she fell in love with the state and all it has to offer. With a combined seven years of customer service, Olivia truly enjoys being able to serve others in her line of work. When she is not working, she enjoys going on hikes, reading, yoga, tending to her garden and spending time with her two cats.

Contact Olivia Kuligowski

Adriane Hull
Transactions Coordinator

Adriane Hull, Transaction Coordinator, was originally born in Iowa before her family made the move to Boise 3 years later, and she’s been here ever since. She went to college at the University of Idaho, majoring in Statistics, and was a part of the Sound of Idaho Marching Band for 4 years, after finding her passion in Color Guard in her high school band. She has been honing her customer service skills for over 6 years, and truly enjoys helping people. Outside of work, Adriane loves to relax with music, movies, good food, or a new book.

Contact Adriane Hull



Faith Micklich

Faith Micklich, Receptionist, recently graduated from Boise State University with her bachelor’s degree in communications. She has spent her life moving from state to state as her father was in the Air Force. She was originally born in Mountain Home, Idaho and moved to England months later.  After Faith returned to the United States, she resided in Nebraska, Washington, and found her way back to Idaho for high school graduation and her college career.  She has over 6 years of customer service from the restaurant business to the retail industry.  Faith truly enjoys helping clients and giving a smile to provide that high-quality experience. Outside the office, she enjoys writing short stories and enjoying all genres of movies, except horror movies. Faith prefers to be a homebody with a great book and a warm mug of coffee, but she loves spending time with family and friends and excellent food!

Contact Faith Micklich